Sash Windows FAQ - Sash Window Renovation, Restoration & Sash Window Repairs

The work was carried out promptly and within minimum distribution, and we are very pleased with the results

MS L
Tonbridge

Frequently Asked Questions

What are the benefits of the Sliding Sash Solutions Brush pile system?

Virtually eliminates draughts
Eliminates rattles
Reduces outside noise levels
Increases energy efficiency which in turn reduces heating bills
Increases security
Reduces air pollution
Ensures that sashes can be opened and closed smoothly and with ease

How will the Solutions Brush pile System improve comfort levels in my home?

The biggest benefit of replacement windows is not the fact that they are double glazed but the fact that there is no air leakage around the perimeter of the window. There is no doubt that Double glazed units increase the thermal efficiency of the windows, however, the biggest increase in comfort levels occurs as a result of there being no air leakage. At Sliding Sash solutions we install our Solutions Brush Pile System into your sash windows, which will eliminate gaps, making it easier to maintain a comfortable room temperature and resulting in more efficient use of energy.

How long does it take to service a window?

Typically it takes one day to overhaul, service and install our Solutions Brush pile System into one or two sliding sash windows.

Does the installer make a mess?

Whilst your windows are being serviced a small amount of disruption due to noise, dust and opening to the elements is unavoidable. However, great care is taken to ensure disruption is always kept to a minimum. All work is carried out from the inside and dustsheets and dust extraction equipment are used. After completion of work, the room will be vacuumed and left tidy.

Will I get a guarantee?

At Sliding Sash Solutions we offer a five-year guarantee, to cover the Solutions Brush Pile System and any associated repairs

How do I pay?

A deposit of 20% is required when placing an order. The balance is due on completion of the works.

Will my property be secure whilst the work is taking place?

Yes. At the end of each day all windows are left either completed or fully secure.

Is the Solution Brush Pile System suitable for Listed Buildings?

Yes, our unique system is suitable for listed buildings and conservation areas where replacement windows are deemed unacceptable. Listed Building consent is generally not required.

Should I consider replacing my wooden windows with uPVC

Your original sash windows contribute significantly to the character of your period property, an historic building starts to lose its integrity when any part of its original fabric is replaced. The original stone, wood and glass are usually of better quality than their equivalent modern materials and once removed, these hand crafted windows are lost forever along with the appearance of your home.

By installing the Solutions Brush Pile System similar benefits such as noise reduction, draught proofing, greater performance and increased comfort levels can be achieved without the need for unnecessary replacement.

Repairing, servicing and improving your original windows is almost always a more economic option than complete replacement. Wooden windows have been refined, tried and tested over centuries of use, and remain the most environmentally friendly, versatile, energy efficient and aesthetically pleasing window frame yet to be invented by man.

Is PVCu more sucure than wood?

No. A blowtorch will bend a PVCu frame; a gasket can easily be removed with a screwdriver. No insurance company across Britain will give a householder a reduction on household insurance because a house has PVCu windows. Double glazed windows may be harder to smash (true of wood or PVCu) but are the bane of fire brigades because they are difficult to get into in an emergency. Older PVCu units are particularly susceptible to security failures and less expensive units can be relatively easy to lever open and even completely remove.

At Sliding Sash Solutions we have a good range of security locks available for sash windows.

Are PVCu windows easier to maintain?

It remains a common misconception that wooden window frames are troublesome to maintain and that PVCu windows are durable and value-for-money. However, properly coated and periodically painted wooden windows will last for a hundred years or more, current generation PVCu will begin to degrade and discolour after only twenty.

Can sash windows be reinstated to my property?

Yes. Sash windows can be reinstated to your property even if the original boxes have been removed. We can stylise your window to a classic design or arrange the replication of specific detail. We will match any mouldings or beads to the originals by inspecting an existing sash window or by matching with original sash windows in similar neighboring properties. All our new windows and doors exceed the requirements of the revised document L (October 2010) of the building regulations.

Can the Solutions Brush Pile System be installed into traditional wooden casement windows and doors?

Yes. The Solutions Brush Pile System can be installed into all period timber windows and doors.

Repairing Servicing & Improving Traditional Sash Windows

Frequently Asked Questions